Complaints handling

In this section of the site, you can learn more about how complaints against solicitors are investigated by the Legal Services Regulatory Authority (LSRA), and how to respond to a complaint.

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Responding to a complaint

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Responding to a complaint

See useful information and resources to help you respond effectively to a complaint.

Complaints resources

LSRA Complaints Committee

The Legal Services Regulatory Authority (LSRA) Complaints Committee considers and investigates complaints of alleged misconduct about legal practitioners.
Open LSRA Complaints Committee

LSRA Review Committee

Learn more about the Legal Services Regulatory Authority's Review Committee and what it does.
Open LSRA Review Committee