Warning Regarding Faxes and Emails

Faxes

Practitioners should be aware that some faxes may fade and the text may be completely obliterated when they are in prolonged contact with plastic cover sheets. Older continuous (thermal paper) may degrade if in contact with a heat source.

Accordingly, the Practice Management/Technology Committee recommends that important faxes should always be photocopied for the relevant client file.

Practitioners should also be aware that the sending dates and originating address of the sender of a fax are capable of be falsified. Accordingly, in certain circumstances, it may be prudent to seek confirmation of the validity of the sender. It is recommended that all incoming faxes are date stamped before they are attached to a client file.

Emails

Practitioners should be aware that the identity of the sender of an email is capable of being falsified and the date and time of sending are similarly capable of being falsified. Again, in certain circumstances, it may be prudent to confirm the identity of the sender of an email. Again, it is recommended that, where appropriate, emails are printed and attached to the relevant client file.