The Child and Family Agency was established on 1 January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services.  The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure.

The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country.

The Child and Family Agency has responsibility for the following range of services:

- Child Protection and Welfare

- Parenting, Family Support and Early Help Services

- Alternative Care

- Birth Information & Tracing and Adoption

- Tusla Education Support Services (TESS)

- Children’s Service Regulation

- Counselling and Therapeutic Supports

Data Protection Unit (DPU)

Tusla processes a large volume of highly sensitive personal data on a daily basis in order to deliver the critical services it provides to Children and Families across the State. In doing this, Tusla must ensure that it has adequate organisational and technical measures in place; that the rights and freedoms of Tusla service users are respected and that privacy risks to those rights and freedoms are minimised; and that a fit for purpose operating model for Data Protection and Freedom of Information (FOI) and is implemented.

Further information is available on www.tusla.ie

Job objectives:

Main Duties and Responsibilities:

- Serve as a subject matter expert (SME) in relation to data subject rights requests (DSRRs), providing specialised support to those processing DSRRs, maintaining central knowledge base and develop or update guidance when new learnings emerge.

- Process high profile, media prolific, overflow of (urgent) DSRRs as required.

- Manage the implementation of redaction software and release platform project.

- Ongoing analysis of DSRR processes and ICT systems utilising project management methodologies and analytics platforms to implement solutions.

- Carry out Training Needs Analysis for DSRRs in Tusla and develop and deliver training at multiple locations as required.

- Review and manage the implementation of updates to DSRR SOPs and Toolkits.

- Provide responses to the regulator for any queries or complaints related to DSRRs received.

- Identify and escalate critical risks and issues related to rights requests to the DSRRs Technical and Training Senior Lead.

- Collate, monitor and analyse metrics and other key reporting in relation to DSRR.

- Supervise, allocate and oversee the work of assigned staff.

Stakeholder Engagement

- Foster close working relationship and cooperation with data protection colleagues in Tusla Directorates.

Health & Safety

- Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.

- Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role.

- To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. 

Applicants must by the closing date of application have the following:

- Have a Level 7 qualification on the National Framework of Qualifications in a relevant discipline, and / or have a formal Data Protection certification / qualification

- Demonstrate 3 years’ experience processing voluminous data subject rights requests (or similar) in an organisational setting that processes large volumes of sensitive personal data

- Demonstrate experience of development and delivery of Data Protection (or similar) training to a wide group of stakeholders over a number of years

- Demonstrate experience of reviewing business process and ICT systems, utilising project management methodologies to implement solutions.

Health

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character

Each candidate for and any person holding the office must be of good character.

For more details and to apply please click here. 

Closing date for applications is 30 November at 12 pm.