Consumer rights

When you buy goods or services for your personal use, you have certain protections under Irish and EU law. Find out how to protect your consumer rights in this section.

Are you a consumer?

Under Irish law, a consumer is a person who buys goods or services for his or her personal use or consumption from a business. Consumer law protections do not apply if you:

  • Received goods or services as a gift.
  • Bought the goods or services for commercial purposes (to use in your own business).
  • Bought goods that are normally used for business purposes.
  • Bought goods from an individual not normally engaged in selling goods or services (for example, a person selling their vehicle rather than a car dealer).

If you are a consumer, you can find relevant information using the following links:

Talk to your solicitor

The information provided here is intended as a guide only and is not a substitute for professional advice. If you have a legal issue, you should talk to a solicitor who has the skills to help you.

No responsibility is accepted for any errors or omissions, howsoever arising.