England and Wales Law Society chief executive Ian Jeffery has said that safeguards are essential, following the Solicitors Regulation Authority approval of the first AI-driven law firm.
“Innovation in the delivery of legal services continues to build momentum and the SRA’s authorisation of Garfield Law is a significant milestone,” he said.
The profession must ensure that the necessary safeguards are in place, he added.
“Although the SRA's decision opens opportunities for AI-based law firms to make legal services more affordable and accessible, solicitors are still accountable to their clients regardless of the technology used.
“Maintaining public confidence in justice and the legal system is of utmost importance.
“We are keen to work with the SRA to understand how new models of legal services will work to the benefit of solicitors and the public alike,” Jeffery added.