The Courts Service has warned of some disruption to services in the Central Office of the High Court as a result of the introduction of a new case-management system.
The new case-management system will be implemented from 2 October, coinciding with the start of the new legal year.
The courts body says that the move is part of its ten-year modernisation programme, which aims to enhance services to court users.
It adds that the introduction of the new system is the first stage of the modernisation of customer services, and will ultimately lead to an array of new facilities – including e-filing of documents.
In the days before and after the introduction of the system, there will be some curtailment of normal services to facilitate staff training and allow opportunities to enhance the operation of the system.
As a result, there will be a reduced number of daily appointments for in-person callers to the Central Office from 25 September to 13 October.
In light of this, the courts body has asked users to:
- Use alternative channels for lodging documents, such as post or drop box, if documents are not urgently required for court,
- Make appointments to attend the Central Office only where papers have an imminent deadline to be lodged or issued,
- Contact the office at email@example.com where an appointment is not available on a date by which you have to issue a document.