Difficult conversations with vulnerable people
Law Society Skillnet is planning a half-day course that will provide those working in the legal-services sector with the skills needed to pass on bad news to clients and others.
The training is focused on how to manage a difficult conversation with others, particularly those who are vulnerable.
The in-person course takes place at the Law Society in Blackhall Place on 7 June and runs from 2pm to 5pm.
Three CPD hours are available.
Numbers on this workshop are limited to 15 participants.
The topics covered include:
- What is your preferred conflict-handling style?,
- Listening and showing empathy,
- Role plays: Implementing the skills of the training, and
- Remaining resilient when delivering difficult news.