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One-fifth of products ordered digitally in 2020

25 Nov 2022 / technology Print

One-fifth of products ordered digitally in 2020

Official figures show that 94% of all financial-services transactions were conducted digitally in 2020.

According to the Central Statistics Office (CSO), these transactions included insurance, pensions, fund management, and online banking.

The figures, on digital transactions in 2020, also showed that just over one-fifth of all output in the Irish economy was ordered digitally. Just over 30% of all products were delivered digitally.

The value of digital orders was €154 billion, with €133 billion of this linked to services, and €19 billion to goods.

Lower figure for industry

More than 95% of business in the sector covering information and communication technology (ICT) took place online. This included computer programming, publishing, film and broadcasting or digital streaming services.

The figure for professional and support activities, which includes the legal sector, was 56%.

In the distribution-and-transport sector, just under half of products were digitally ordered or delivered, mostly composed of digital ordering. Examples of such transactions include hotel bookings, food-delivery apps or airline tickets.

In contrast, only 10% of products in the industrial sector were transacted online. The CSO pointed out, however, that industrial goods could not be delivered digitally.

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