Law Society Finuas Skillnet in Partnership with Law Society Human Resources Department 

Numbers on this workshop are limited to 12 participants

Aim and Objectives

This workshop is open to all staff working in a solicitor practice or in-house in the legal services sector. This workshop is designed for those who wish to improve their level of personal communication and assertiveness. 

Learning Outcomes

After completing this workshop, participants will:

• Improve their performance & effectiveness
• Be aware of their strengths & weaknesses and how they impact effectiveness
• Work towards closing the gap in their current skillset
• Recognise the difference between assertive, aggressive, submissive behaviour and have tips for being assertive

Topics

1. What is personal effectiveness

2. 6 key skills of personal effectiveness

3. Personal SWOT analysis

4. Planning & Prioritising

5. Identifying time stealers

6. Dealing with distractions

7. Delegation

8. Differentiating between assertive, aggressive, submissive behaviour and expected reactions

9. Managing expectation

10. When & how to say “no” assertively 

11. Group exercises – Practice & feedback

12. Personal action planning 

Training Delivery Methodology

• Online via zoom meetings.
• Instructor led and facilitated, with interactive group engagement.
• Reflective private study of workshop resources.

Trainer - Naoise Blake 

A learning & development and Human Resources Consultant, Naoise has 20 years’ experience as a facilitator, trainer, people manager, business manager and a consultant in a number of organisations. 

Naoise has gained extensive consulting experience facilitating management development centres, selection interviewing and delivering development initiatives across a range of areas e.g. Leadership Development, Managing Change in Uncertain Times, Presentation Skills, Getting the Best From Your People, Train The Trainer, Cross-Selling & Up-Selling, Professional Collections. 

IMPORTANT

• The Zoom Workshops are held using Zoom Meetings and will not be recorded. If you miss the live workshop you cannot play back the event. You also may not avail of your CPD Hours for that event.
• Solicitors may now complete the entire 2021 CPD requirement of 20 hours online. For more information see www.lawsociety.ie/CPDscheme
• For full programme details download the Brochure
• View our Privacy Statement
• If you have technical or other queries, contact a member of the team on: Finuasskillnet@lawsociety.ie

* Applicable to Law Society Finuas Skillnet members