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Rev up Revenue response
The Law Society’s Taxation Committee has been asked to highlight avoidable issues when filing queries under Revenue’s MyEnquiries function.
The below tips will help you minimise avoidable delays.
Use your client’s PPSN when sending MyEnquiries messages on their behalf. Where a solicitor sends a MyEnquiries message under their own registration number, the query is directed to the wrong Revenue internal team. This delays matters as it must be redirected to the appropriate team (as determined by reference to the client’s PPSN). Raising a MyEnquiries message under a client’s PPSN facilitates smoother internal processing for Revenue and faster response times for solicitors.
While a MyEnquiries message can be submitted without an Agent Link, Revenue will generally only engage directly with a solicitor where an Agent Link is in place on ROS for the relevant tax head. You should therefore ensure the Agent Link is put in place in advance of (or at the same time as) submitting the MyEnquiries message to avoid delays.