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Deputy Director - Product Safety

Location:Dublin, Remote

Job Length:Permanent


Firm:The Competition and Consumer Protection Commission

Job Type:Full Time

Email Address:


Practice Area:In-House/ Public Sector

Web Address:http://www.ccpc.ie

The CCPC is seeking to recruit a Deputy Director for their Product Safety Division (PSD). This is an opportunity for a high calibre, senior manager with relevant experience, to bring their strong leadership and management approach to a new and developing regulatory and technical division supporting the goals of a dynamic and fast-paced organisation.

PSD is primarily responsible for exercising the CCPC’s product safety and market surveillance functions. The CCPC is the Market Surveillance Authority and the Competent Authority in Ireland for the safety and compliance of a wide range of non-food consumer products including toys, low voltage products (i.e. electrical devices in the home), personal protective equipment in the leisure and consumer sectors, gas appliances in the home, and products coming within the remit of the EU General Product Safety Directive which covers consumer products that are not covered by specific sector legislation.

The responsibilities of PSD include carrying out effective market surveillance of products, including investigating and inspecting suspected non-compliant or unsafe products, monitoring and processing of relevant product recalls in Ireland, and acting as the National Contact Point for the EU rapid alert system for the notification of hazardous non-food consumer items (SafetyGate). The CCPC works closely with the Customs authorities in Ireland to suspend non-compliant or unsafe products entering Ireland.

PSD has recently been established as a standalone Division within the CCPC expanding to14 staff currently which includes a Director and another Deputy Director. This growth was in preparation for increased market surveillance activities arising from the impact of Brexit and the introduction of EU Regulation 2019/1020. As part of the Division’s further expansion, it is re-structuring into separate Units each headed by an Assistant Principal (AP). The final structure and staff complement will be dependent on the impact which Brexit will have on the CCPC’s product safety and market surveillance function. However, at least one Unit supported by an AP will report directly to this Deputy Director.

The Deputy Director position is critical to the success of the work of PSD and the CCPC. The Deputy Director will play a central role by overseeing the delivery of regulatory, enforcement and compliance outcomes that contribute to the CCPC in achieving its strategic mission. The role holder will be required to demonstrate strong leadership, management, analytical, interpersonal and strategic organisational awareness skills including good people management skills. Due to the broad remit of PSD, the Deputy Director will be required to prioritise work, meet deadlines and work to agreed performance targets.

Key responsibilities

  • Assist the Director in the strategic management and leadership of the Division;
  • Lead and manage Divisional teams effectively, including performance management and identification of individual and team learning and development needs;
  • Assist the Director in developing and implementing a future longer term strategy for the Division and annual Divisional workplans to achieve the Division’s and CCPC’s strategic objectives;
  • Manage and supervise work across the Division as necessary. This will involve active engagement with areas such as case management, project management, monitoring compliance, investigations and inspections;
  • Lead and manage Divisional or Cross-Divisional projects, such as co-ordinated national market surveillance programmes;
  • Identify and incorporate best practices, as they relate to market surveillance and product safety activities, with a focus on future requirements and resource realities;
  • Assist the Director in leading a culture of continuous improvement, innovation and collaboration, contributing towards building highly effective specialised product safety team and the development of divisional procedures and internal systems;
  • Assist the Director in managing the general administration and operation of the Division, and deputising for the Director when required;
  • Build, manage and maintain productive and positive relationships with internal and external stakeholders, proactively engaging with national and international stakeholders.
  • Promote the Vision, Mission and Values of the CCPC;
  • Deliver other workstreams or functions as may be required by the Director.

Technical and professional requirements


  • Third level degree and/ or hold a professional qualification in an area related to the role;
  • Minimum 4 years’ experience of successfully leading and managing specialist teams (preferably in a regulatory or product safety environment);
  • Proven ability to lead and deliver on parallel projects within tight time frames supported by cross Divisional participation;
  • Practical experience of the application of regulatory legislative instruments, including practical experience working in and investigating compliance in a regulatory area;
  • Excellent drafting skills, presentation skills and attention to detail;
  • Demonstrable communication and influencing skills including the ability to build effective working relationships;
  • Strong relationship-building and interpersonal skills with proven ability to manage, develop and get the best from a team;
  • Experience of working with various national and international stakeholders within and outside your organisation.


  • A post graduate qualification in Leadership and/or Management;
  • Product safety and market surveillance expertise;
  • Practical experience of carrying out inspections, investigations or enforcement actions;
  • Experience of developing and implementing organisational strategy and/ or change management experience and proven adaptability and flexibility;
  • Working knowledge of corporate governance and risk;
  • Working knowledge and understanding of case management systems.

For more details and how to apply please click at: Deputy Director - Product Safety

Closing date for applications is 12 noon, Wednesday 10 March 2021.

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