Practitioners have been strongly advised to use a headset while attending virtual courts, for increased audio clarity. 

Built-in microphones on laptops or computers can often result in muffled or unintelligible communication.

Courts Service staff have also urged practitioners to use a webcam where possible as it helps clarify who is speaking.

Accessing the virtual court can be done by pasting the browser link provided.

App

If using a smart-phone or tablet, use the Pexip app on Android and IOS.

Practitioners can access the court by dialling in, but this should really only be used as a last resort.

It is also essential that people mute themselves when they are not the court.

Remaining silent is not sufficient as the technology detects breathing and mistakenly believes that a person is speaking, leading to a significant distraction in the conduct of court business.

Speed test

Practitioners are also advised to carry out an internet connection speed test before joining a virtual court.

Only one device in any location should be connected to the virtual courtroom. A multiplicity of devices in the same room can cause significant interference.