We use cookies to collect and analyse information on site performance and usage to improve and customise your experience, where applicable. View our Cookies Policy. Click Accept and continue to use our website or Manage to review and update your preferences.


Strictly necessary cookies

Cookie name Duration Cookie purpose
ASP.NET_SessionId Session This cookie holds the current session id (OPPassessment only)
.ASPXANONYMOUS 2 Months Authentication to the site
LSI 1 Year To remember cookie preference for Law Society websites (www.lawsociety.ie, www.legalvacancies.ie, www.gazette.ie)
FTGServer 1 Hour Website content ( /CSS , /JS, /img )
_ga 2 Years Google Analytics
_gat Session Google Analytics
_git 1 Day Google Analytics
AptifyCSRFCookie Session Aptify CSRF Cookie
CSRFDefenseInDepthToken Session Aptify defence cookie
EB5Cookie Session Aptify eb5 login cookie

Functional cookies

Cookie name Duration Cookie purpose
Zendesk Local Storage Online Support
platform.twitter.com Local Storage Integrated Twitter feed

Marketing cookies

Cookie name Duration Cookie purpose
fr 3 Months Facebook Advertising - Used for Facebook Marketing
_fbp 3 months Used for facebook Marketing
Practitioner views sought on debt-recovery process

21 Oct 2021 / courts Print

Solicitor views sought on debt-recovery process

Legal professionals are being asked for their views on the processes for debt recovery across the jurisdictions, as part of the Courts Service modernisation programme.

The civil reform team wants to analyse the “pain points encountered with current processes and customer journeys”, and is interviewing a cross-section of stakeholders, including legal professionals.  

The goal is that the interviews and workshops will yield insights into what is working well, and the difficulties experienced by users.

User journeys

The information gathered will be used to create “user archetypes and journeys” for those involved, to inform future service design, keeping the user at the forefront. 

Law Society members who are either working or interested in this area are invited to assist the process by participating in the coming weeks.   

Please register your interest or, alternatively, submit your views on the area of the debt-recovery process via email to civilreform@courts.ie by 31 October.

Gazette Desk
Gazette.ie is the daily legal news site of the Law Society of Ireland