The Law Society of Ireland, as the regulatory body for solicitors, can help you if you think you have a complaint about a solicitor.
Complaints the Society may Investigate
The Society may investigate complaints against solicitors made by or on behalf of clients (including beneficiaries) alleging:
A. Inadequate Professional Services
This is defined in Section 8 of the 1994 Solicitors (Amendment) Act as services which are inadequate in any material respect and are not of a quality that could reasonably be expected of a solicitor or a firm of solicitors.
B. Excessive Fees
The Society can deal with a complaint by or on behalf of a client that a bill is excessive.
The Society is not permitted to consider any complaint about a bill that is more than five years old.
A client also has the option, within a year of delivery of the bill, of requesting his solicitor to refer the bill to the Taxing Master.
The statutory definition of Misconduct in the Solicitors Acts includes but is not restricted to:
- Conduct tending to bring the solicitors’ profession into disrepute.
- The contravention of a provision of the Solicitors Acts 1954-2002, or any order or regulation made thereunder.
Complaints and Client Relations Section, Law Society of Ireland, George's Court, George's Lane, Dublin 7.
Tel: 01 879 8700, fax: 01 879 8785 or email firstname.lastname@example.org.
Letters and emails will be answered as soon as possible, but the Complaints and Client Relations Section cannot give you legal advice or arrange legal representation.
You must send an original signed complaint and once an investigation commences, communications with the Complaints Section should be in writing.